Request a collision report
Please note: this service is for solicitors and insurance companies only. We don't accept requests from members of the public.
To make a request for a road traffic incident report you need to use our new online portal eCLiPS.
For this, you’ll need:
- the name of your client or customer
- their vehicle registration number
- the date and location of the road traffic collision
- the police reference number (if known)
For more information, you can visit the portal for:
Costs and payment
All payments are made via the online portal.
See a full list of fees and charges.
Creating an Egress Switch account
Information will be sent to you via Egress Switch. If you already have an account, you'll be able to use your existing details to access. If you don't have an account, you'll be prompted to set one up. This will be seen on the email you'll receive with all your purchased items attached. Please note: Egress Switch accounts are free.
How long does the process take?
Due to the nature of this type of enquiry, a search can take some time. We try to action all requests within 10 weeks from receipt of payment. The enquiry status will be updated automatically on the portal as we work on requests. Please don't chase us as this may cause delays.
How to request
Contact us
If you have any questions about the online portal, you can email [email protected].