Scammers targeting elderly and vulnerable people in Tewkesbury

Police are warning people to be vigilant after two incidents of courier fraud were reported in Tewkesbury earlier this week.

On both occasions, the victims were called by scammers claiming to be police officers from London investigating a criminal transaction.

Officers believe that other people in the county could now be targeted and are reminding family and friends to keep an eye on elderly and vulnerable loved ones.

In the first scam, which happened on Monday (24 July), an elderly woman from the town was telephoned by a man claiming to be a detective, who told her that there had been money taken from her account.

He persuaded her to hand over her bank cards and PINs so that they could be investigated and a member of her family met with a man later that day to pass on the items. The fraudsters then proceeded to take more than £700 from her accounts.

The second incident was reported to have taken place on Tuesday (25 July), when an elderly woman and her son were telephoned by a man claiming to be a detective. He told them to withdraw money and hand over their cards as well, with a man showing up at their home later that day to collect them.

The incidents follow a similar pattern to other fraud attempts around the UK, in which fraudsters claim to be police officers investigating corrupt staff at the victim's bank or fraudulent card activity.

They will often ask the victim to hang up and dial 999 to confirm they are speaking to a legitimate police officer. However, this is part of the scam as the phone line is kept open and the victim ends up talking to another fraudster who is also involved in the con. 

In this type of scam victims are asked to withdraw cash, which would then be collected by a fake police courier on the victim's doorstep, at another agreed location, or asked to send it to an address via post.

Others are instructed to transfer funds into a fake police bank account.

The fraudsters are manipulative, and victims are often told to not tell their friends or family about them "helping" with the investigation.

This type of scam is known as courier fraud, and the average age of a victim of this crime in Gloucestershire is 79.

Police have urged people to warn their elderly or vulnerable relatives, friends and neighbours about this type of fraud.

• If you believe you are being targeted by a scammer hang up the phone and use a different phone line to call Action Fraud or the police, as scammers have a way to stay on the line and will pretend to be the police when you call back
• If you don't have access to a different phone line, wait for a period of time, at least 10 minutes, and try calling a family member or friend first to make sure the scammer is no longer on the line
• Neither police nor bank officials will ever ask you to withdraw money from your account, purchase anything or hand over your personal details or passwords
• Just because someone knows basic details about you like your name, address or date of birth, it doesn't mean they are genuine bank or police employees
• Always question suspicious phone calls and report them to Action Fraud or the police.

For further advice on keeping yourself safe from fraud, visit the Constabulary's website: https://www.gloucestershire.police.uk/advice/advice-and-information/fa/fraud/

Fraud cases can be reported to Action Fraud online: https://www.actionfraud.police.uk/reporting-fraud-and-cyber-crime. Anyone who finds themselves in immediate danger should call 999 as per any emergency. 

Victims of fraud looking for help can find more information on Victim Support's website: https://www.victimsupport.org.uk/crime-info/types-crime/fraud/