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This section explains how to reclaim a vehicle that has been seized by a police officer, who had reasonable grounds to believe that the driver was uninsured or was not driving in accordance with their driving licence or was being driven in an anti-social manner.

If your vehicle was removed for another reason, please go to “RECLAIMING A RECOVERED VEHICLE”.

VEHICLES SEIZED UNDER S165A / S59 OF THE ROAD TRAFFIC ACT

How to Reclaim Your Vehicle

A seizure notice will have been given to the driver where practicable. A notice letter will also be sent to the registered keeper  if they were not the driver.

If for some reason you are unable to comply with these requirements please contact the Vehicle Recovery Liaison Office 01452 752681.

YOU MUST ATTEND THE NOMINATED POLICE STATION WITHIN 7 WORKING DAYS TO RECLAIM YOUR VEHICLE.

YOUR VEHICLE WILL BE DISPOSED OF AFTER 14 DAYS IF YOU:

FAIL TO RECLAIM IT.

FAIL TO COMPLY WITH THE BELOW REQUIREMENTS.

 

Documents Required

 

  1. Proof of Identity

    To collect the vehicle, the registered keeper or owner must attend the nominated Police Station in person with a verifiable photographic identity document e.g. a passport, driving licence , EU national identity card or immigration document.

 

  1.  Driving Licence (Any of the following)

    A UK photo card driving licence. If you have an old style paper licence, you will need to bring your passport , or another verifiable form of photo ID. (See above)

    An EU/EEA photo card driving licence together with a passport or EU/EEA identity card.

    Non-EU licences should be accompanied by an International Drivers Permit or an official translation. You must also produce a passport or other evidence of immigration status and date of arrival in the United Kingdom. With the exception of students and visitors to the UK, a non EU Licence is only valid for one year from first becoming resident in the UK.

    If you have already surrendered your licence to the Police, we will require evidence of this, together with verifiable photo ID. (See above)

 

  1. Insurance Certificate

    You must produce a valid Certificate of Insurance for you to drive the vehicle. We will accept electronic copies of the certificate of insurance sent by email, if we are satisfied that they are genuine.

    Please ensure that all material facts have been declared to your insurer, including:

    - Correct registered keeper details
    - Any relevant convictions
    - Correct address
    - Correct date of birth
    - Correct occupation

    If the insurance policy was taken out after seizure, any pending convictions must also be declared, including the current vehicle seizure.


    WARNING: It is a serious criminal offence to fail to declare the material facts or to give false information when obtaining insurance. This can render your insurance invalid.

    We can legally share information with your insurer and the Motor Insurance Bureau.

    Short term insurance or temporary cover (less than 30 days) may not be valid to reclaim a seized vehicle. Please check the wording on the certificate or cover note. If in doubt , contact your insurer before attending the nominated Police Station.

    It is NOT possible for a Motor Trader to release a seized vehicle on your behalf. A motor trader policy will only permit the release of a vehicle that was the property of the motor trader and in their custody and control at the time of the seizure.

 

  1. Proof of Ownership

    We cannot release the vehicle until we are satisfied that you are the owner or registered keeper. You must produce:

    The full vehicle logbook (V5C) or

    An unaltered and in date new keeper supplement (V5C/2) and a verifiable bill of sale.

    Proof of name and address to match the V5C or new keeper supplement.

    PLEASE NOTE; IF A VEHICLE ‘IN TRADE’ HAS BEEN DRIVEN ON THE ROAD WITHOUT A VALID TRADE LICENCE IT MUST BE REGISTERED TO THE OWNER IMMEDIATELY.

    If someone is reclaiming the vehicle (or reclaiming property) on your behalf

    As the registered keeper you are legally responsible for the vehicle. You should attend the Police Station in person, unless you can provide evidence that you are out of the country or there are compelling medical or compassionate circumstances which prevent you from doing so.

    If you nominate someone to collect the vehicle on your behalf, they must present the documents listed above plus the following:

    - Letter of Authority authorising the third party to collect it on your behalf.
    - A copy of your passport or driving licence as proof of signature.

    If the vehicle is being driven, a valid certificate of insurance that allows them to reclaim a seized vehicle and drive it from the Recovery Yard. The nominated driver should normally be named as an additional driver on the registered keeper’s policy. Contact your insurer before attending the Police Station if there is any doubt.

 

  1. Payment of Statutory Charges

    These charges may vary according to the weight and condition of the vehicle. In most cases these charges will be:

    Two wheeled vehicles - £150 removal charges and £10 per day storage charge

    Car and light vans - £150 removal charges and £20 per day storage charge

    Payment

    This is payable direct to the Recovery Agent, please contact them for methods of payment which are acceptable.

    Disclaiming a vehicle

    If you do NOT want to reclaim your vehicle from the Recovery Agent you will need to complete a vehicle disclaimer form and send it to the Vehicle Liaison Recovery Office. (Address below). Please note you may still be responsible for recovery and storage fees.

    To download the vehicle disclaimer click here.          

    OTHER THINGS TO CONSIDER

    Consider bringing a spare set of keys, if you were not in control of the vehicle at the time of removal.

    Consider having the vehicle recovered, if there is any doubt about its road worthiness

    We cannot advise you if your vehicle is driveable or roadworthy.

    If your vehicle does not have the correct number plates and you plan to drive it , please bring valid replacement plates.

    MOT

    If your vehicle is over 3 years old and does not have a current MOT pass certificate, you must bring evidence from a garage of a Pre-booked MOT appointment. Any pre-booked appointment will be checked by reception staff prior to release being authorised.

    Provisional Licence Holders

    Provisional licence holders must be accompanied by someone who is over 21 and has held a driving licence for 3 years, permitting them to drive the vehicle.

    L plates

    Provisional licence holders must display ‘L’ plates.
Collecting property only (not the vehicle itself)

We will only restore property from the vehicle to the owner or registered keeper of the vehicle or to the driver at the time of seizure.

Proof of ID will be required in all cases.

If the registered keeper or owner is collecting property, we will require proof of ownership or a V5C. The driver’s details can be confirmed from the seizure notice.

If the registered keeper or owner is unable to attend the Recovery Agent in person to collect the property, we will require a letter of authority and proof of signature. (See above). Please note recovery charges will still apply.

Complaints

If you wish to complain about the seizure of the vehicle, you must submit your complaint in writing to:

Vehicle Recovery Liaison Office

No.1 Waterwells Drive

Quedgeley

Gloucester

GL2 2AN

 

DO NOT ATTEND THIS ADDRESS IN PERSON – YOU WILL NOT BE SEEN

If the driver wishes to dispute the offence, they must wait until correspondence is received from the police. Please note that the procedure for disputing the offence is separate from that for disputing the seizure of the vehicle. The vehicle must be reclaimed and the statutory removal and storage charges must be paid, even if the driver intends to dispute the offence.

Any complaint about a Police Officer or member of Police Staff can be made at your local police station.

Warning

We will not tolerate abusive or threatening behaviour towards our staff, or other members of the public.

Page last updated: 23 June 2017