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Call 999 in emergencies or 101 for non-emergencies
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We know all too well the impact online fraud and scamming can have. In order to ensure that we can progress your case, there are a few steps to follow.


What to do now?


Make a note of the website address where you identified the suspect activity.Take a 'screenshot' of the site, link or e-mail that raised your concerns. Keep a copy of any bank statements that may aide an investigation.


This should be reported to Gloucestershire Constabulary

  • Report it online here
  • 101 non-emergency

If you feel that there is life at risk and require an emergency response, please call 999.

We may also ask you to report it to Action Fraud as part of the national initiative relating to cybercrime.


What happens next?

The nature of the internet and the frequency of criminal activities may mean that you are not contacted directly by an officer but you will receive further information regarding our victim support service.

Contact your bank where appropriate, to make them aware of the incident so that they can take appropriate steps to protect your accounts.

Due to the volume and nature of cybercrime, contact from our staff may happen some time after the event, so please include as much detail as possible in your initial report to aid any investigation, keeping a copy for your records as reference for any follow up contact.


What else can I do?

Sticking to some simple principles whilst using the internet will help make your online experience a safer one. For more, visit Cyber Aware, Get Safe Online or Gloucestershire Safer Cyber Forum

Page last updated: 10 March 2017