Skip to content
Font size: A A
Contrast: C C C C
Accessibility How to use this site
Call 999 in emergencies or 101 for non-emergencies
Contact us

We know all too well the impact online fraud and scamming can have. In order to ensure that we can progress your case, there are a few steps to follow.


What to do now?


Make a note of the website address where you identified the suspect activity.Take a 'screenshot' of the site, link or e-mail that raised your concerns. Keep a copy of any bank statements that may aide an investigation.


This should be reported to Gloucestershire Constabulary

  • Report it online here
  • 101 non-emergency

If you feel that there is life at risk and require an emergency response, please call 999.

We may also ask you to report it to Action Fraud as part of the national initiative relating to cybercrime.


What happens next?

Contact your bank where appropriate, to make them aware of the incident so that they can take appropriate steps to protect your accounts.

If you report the cybercrime to us directly, we will provide you with an incident number and harm reduction advice to help protect you when you are online. Your report will be reviewed by officers who will contact you further if additional information is required.

If you report it to Action Fraud, the details are passed to the national Fraud Intelligence Bureau, which works with police forces and a number of other key agencies in gathering and sharing intelligence and linking information on crime patterns. Any cybercrime that requires police investigation is passed to your local force to deal with. Action Fraud also provides reassurance, advice and support to callers.

Victim Support: Emotional support and practical information is available should the illegal activity you have reported adversely affect you. For help and support the local victim care team is on 0845 6121 900

If an arrest is made and the offender is to be prosecuted, you may be required to be a witness at court. Information on attending court as a witness can be found here



What else can I do?

Sticking to some simple principles whilst using the internet will help make your online experience a safer one. For more, visit Cyber Aware or Get Safe Online

Page last updated: 18 January 2018