Call 0800 555 111 any time to talk to one of our experienced call agents.
We will ask questions about the crime you have information on but will never ask questions about you. Talking things through helps you provide the full picture and makes sure the best use can be made of your information. It's a good idea to ring when you've got time to talk and you won't be disturbed. If you are at all concerned your call could be traced, reassure yourself by dialling 141 before 0800 555 111, which blocks your phone number. Or use a phone box – it's free.
Remember that whilst we are the Gloucestershire arm of Crimestoppers your information can be about crime in any part of the country or even overseas.
Because Crimestoppers is an 0800 number, calls are free from a landline and don't show up on a BT or cable phone bill. Remember that calls to Crimestoppers by mobile phone may be charged and may show up on an itemised bill.
If you don't speak English or if English is not your first language, you can still give us information anonymously via a translation service. Your call will be answered by someone who speaks English and you will need to tell them which language you speak. Have a look at our information in other languages.
You can fill in our Anonymous Online Form to give information online. We've provided some questions to help you tell us everything you know which is important to support a future investigation. Remember, the more information we can pass to the police or other law enforcement agency, the better opportunity they will have to investigate.
The information you send comes to us over a secure internet connection which makes sure you, and your computer, are anonymous. Our professional call handlers read what you have sent us and will take out any information that might identify you before forwarding it to the relevant authority, which in most but not all cases will be Gloucestershire Constabulary.
Did you know that almost half of all Crimestoppers information is now received online?
We don't advise callers to use Skype, or other internet calling services. This is because we cannot guarantee your anonymity - other users on your computer may be able to find out that you've called Crimestoppers.
Often people ask us what we do with the information after they have called us or submitted an Anonymous Online Form. As an independent charity, we are not part of the police and simply act as a route for members of the public to speak out about issues that affect their communities.
After receiving your call or a completed Anonymous Online Form, we create a report that brings together all the information you told us, making sure that it doesn't contain any information that could identify you.
The information you provide will be sent to the relevant authority with the legal responsibility to investigate crimes, make arrests and charge people in order to bring them to justice. This could be Gloucestershire Constabulary or an agency such as the UK Border Agency or HM Revenue & Customs.
This will depend on a wide range of factors, but when your report is given to law enforcement, the police need to:
thoroughly research the information you have given in order to act on it,
make sure that information is accurate and not given with the intention of 'setting someone up', and
have other intelligence that supports the information received from Crimestoppers.
The police cannot get a search warrant or make an arrest based solely on anonymous information. The research they do on information from Crimestoppers means they can use it with confidence.
Once the information has been researched, the police will allocate this to an appropriate officer or team to deal with. This could mean more research or action may be taken.
We pay cash rewards of up to £1,000 if the information you give to Crimestoppers leads to one or more people being arrested and charged.
If you wish to claim a reward, you must ask for a reward code when you speak to a call agent. If you make your report online, you must accept the offer to enter into a two-way communication with Crimestoppers, make a written request for a reward code and then log back on 24 hours later to note the reward code.
To make a claim, you will have to ring 0800 555 111 and provide the reward code to us so that we can enquire with law enforcement as to whether the subject of your report has been arrested and charged.
Once a suspect has been charged, you will be told that the amount of the reward needs to be confirmed by the Chairman of the Gloucestershire Crimestoppers Committee of Volunteers. This may take a few days. Once this has been confirmed, you will be then asked to name:
the branch of a bank where you can collect the reward
the date when you want to collect it
On the agreed date, all you need to do is to go to the bank branch, quote your code and you will be given your cash reward. You will not be asked to sign anything or to provide any proof of your identity.
To give information anonymously to Crimestoppers call 0800 555 111 or fill out our Anonymous Online Form.
We can't influence how long it can take for the police to act on information you have given. There could be many reasons for the process taking time:
the information may be crucial to a larger investigation where action may take place later on,
the information may remain on file which helps to solve crime at a later date, or
more information may be required before action can be taken.
So even if you don't see a quick resolution, don't think your information hasn't been of use.