If you have a hearing impairment or find it hard to communicate
If our main ways of contact don't work for you, here are some other ways to get in touch.
If you have a hearing or speech impairment, use our textphone service on 18000. Or text us on 999 if you have pre-registered with the emergencySMS service.
If you have a hearing or speech impairment, use our textphone service on 18001 101
If you're registered with Sign Live, you can contact us via their mobile app.
Local non-emergency SMS service
We have our own non-emergency SMS text messaging service.
The service is for anyone who has difficulty with speech or struggles to use the phone.
You need to register to use the service. Click 'Start' to complete an online form to register.
We'll ask for your:
- email address
- phone number