Being stopped and searched can be an unpleasant experience, no matter the approach of the police officers involved. But if it’s felt that there has been unnecessary force or an inappropriate attitude, then we'd like to hear about it and, where necessary, act upon it. Likewise, we welcome any suggestions or positive comments you’d like to share.
Tell us about your experience of being stopped by the police
If you feel you’ve had an unpleasant or unsatisfactory experience, you may wish to make a formal complaint. You can do so if you think a police officer has behaved incorrectly or unfairly. For example, if you think an officer has:
been rude to you
used excessive force
abused your rights
arrested you unlawfully
All complaints are investigated and this can take time.
The Professional Standards Department Gloucestershire Constabulary No.1 Waterwells Waterwells Drive Quedgeley Gloucester Gloucestershire GL22AN
Alternatives to a formal complaint
To raise an issue about something that has caused you concern, or was done well, it may be worth giving feedback. This might be particularly useful if you've witnessed something where, because you were not directly affected, you feel reluctant to make a formal contact, but you still feel unhappy, or pleased, about the way you've seen police officers behave.
The Ride Along scheme offers members of the public the opportunity to accompany our officers on patrol and experience first hand how stop and search may be used. The scheme enables two-way learning and helps create greater understanding and closeness between the police and the public.
If your application is successful, local police will agree a time and location for you to accompany officers. After the Ride Along, you will be asked to complete a feedback questionnaire required by the Home Office as part of their Best use of stop and search scheme.
To take part in the scheme you must be aged 16 or over.
We’ll conduct criminal record checks: each case is considered individually, so previous convictions won’t automatically prevent a Ride Along.
We’ll give you a confidentiality agreement and observer briefing sheet that you must read and sign.
We reserve the right to refuse participation in this scheme and to terminate the Ride Along at any point.
Stop and search scrutiny panel
The stop and search scrutiny panel meets monthly to review a selection of stop and search incidents across the county. It advises whether police action in each incident was effective, legitimate and appropriate and gives feedback that is used by the organisation to help improve processes and training.