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Contact Us

In an emergency dial 999 or 112

999 should only be used in situations where
  • Life is threatened 

  • Someone is injured 

  • You suspect a crime is being committed 

  • You see something suspicious 

Gloucestershire Constabulary receives over 67,000 999 calls each year and aims to answer these emergency calls as quickly as possible. However, over 50% of 999 calls received are not emergencies.
 
One motorist rang 999 after locking himself out of his car. Another person rang 999 to report a blocked sink.

In a non-emergency dial 0845 090 1234

Gloucestershire Constabulary answers the majority of your calls at a county call centre. However, it will still be your local officers who respond to reported incidents. Calls are taken at our call centre to offer the best possible service to you. Our operators will offer an immediate service or connect you to the most appropriate department to deal with your call.
 
Please note that our non-emergency number can only be used from within the United Kingdom as a direct dial number.
Callers from outside the United Kingdom will need to be connected via the international operator.

Contact us on email via callcentre@gloucestershire.police.uk

Gloucestershire Constabulary, County Police Headquarters, No. 1 Waterwells, Waterwells Drive, Quedgeley, Gloucester, GL2 2AN

Headquarters Waterwells Building

Click the image below to download the pdf map of directions to Constabulary Headquarters.

Click the name of the Police Station, with dedicated receptions, to view more information

All reception services will be closed on Bank Holidays with the exception of Cheltenham, Gloucester and Stroud, which will be open as per the hours indicated for that station.

 

Station

Mon to Thurs

Friday

Saturday

Sunday

Gloucester 0800 to 22000800 to 24000800 to 24000800 - 2000
Cheltenham 0800 to 22000800 to 24000800 to 24000800 - 2000
Stroud 0800 to 20000800 to 20000900 to 17000900 - 1700
Coleford 0900 to 17000900 to 17000900 to 1700closed
Cirencester 0900 to 17000900 to 17000900 to 1700closed
Tewkesbury 0900 to 17000900 to 17000900 to 1700closed
Dursley 0900 to 17000900 to 1700closedclosed
Stow 0900 to 17000900 to 1700closedclosed

 

Click here to view a list of facilities at the remaining Police Stations throughout the county

MMS - Sending Pictures via Text Message to the Constabulary

We now have the facility to receive static 'pictures' captured on Mobile phones via a dedicated number (Receipt of moving Video is NOT currently available). It is important to note that specific legislation relates to this kind of material e.g., Right to a private life under Human Rights Act. And there are strict guidelines for the police to adhere in relation to such material.

Where you may have something of evidential value captured as an image on a mobile phone then please make a police call taker aware, or police personnel who are in attendance at the scene. You will then be provided with a dedicated number on which to send any such images to the police. To ensure this service is not abused we will create a specific incident related to that material and this may require taking a small amount of detail from the caller.

Note that it costs 40p to send an image via this text system.

In forwarding any image(s) to Gloucestershire Constabulary you are expressing agreement to assign to us copyright in the image to enable us to store, reproduce or publish the image as we consider necessary or desirable.

Crimestoppers 0800 555 111

Crimestoppers 0800 555 111

Scores of people have been arrested in Gloucestershire thanks to information received from the public calling the Crimestoppers hotline number 0800 555 111. Information on suspected burglars, drug dealers and car thieves have been passed to police in this way. If you have information about ANY crime, phone 0800 555 111.

  • Your call is free

  • You do not have to give your name

  • You may receive a reward

Click here for further information on Gloucestershire Crimestoppers

Arson Task Force

To report abandoned vehicles contact the Arson Task Force Helpline on:
0800 180 41 40

E-mail callcentre@gloucestershire.police.uk
 
Your e-mail will be acknowledged.

Please do not use in emergencies.

Minicom/Typetalk - (01452) 754123

(please note that voice calls cannot be made to this number)

Contacting Gloucestershire Constabulary from abroad

To contact Gloucestershire Constabulary from abroad please use the following phone number: +44 1452 75 4785
(Our non-emergency number: 0845 090 1234 can only be used within the UK)

Contacting Gloucestershire Constabulary from an exchange when dialing 0845 numbers is prohibited:

To contact Gloucestershire Constabulary where your exchange does not permit dialing 0845 numbers, please use the following alternative (for non-emergency calls):
01452 728199.

Please click the following links to provide feedback or for further information:

Call Centre 

Dissatisfaction/Complaints

Comments of Appreciation 

Subject Access 

Contact the Police Authority

FAQs for the Police and the Law

Please report any broken links you may find on this website 

Related Information

- Privacy Policy - Policing Pledge -