Contact Us
By telephone
Please note: Calls to our Control Room may be recorded for police purposes
Gloucestershire Constabulary answers the majority of your calls at our county call centre. However, it will still be your local officers who respond to reported incidents. Our operators will offer an immediate service or connect you to the most appropriate department to deal with your call.
999 = Emergency
Please only use 999 to report emergency situations. There is a helpful mnemonic to remember when to use 999:
- Phone 999 only if:
- Offenders are nearby
- Life is at risk
- Injury is caused or threatened
- Crime or disorder is in progress
- Emergency situations
Gloucestershire Constabulary receives around 72,000 999 calls each year and aims to answer these emergency calls as quickly as possible.
101 = Non-emergency
101 is our easy to remember 24-hour number for non-emergency crime and anti-social behaviour issues as well as general enquiries.
Calls to 101 will cost 15p per call, irrespective of how long the call lasts and applies to landlines and mobile phones.
To contact us from outside Gloucestershire, or where 101 is unobtainable, please ring 01452 726920
Please note that our non-emergency number can only be used from within the United Kingdom as a direct dial number. Callers from outside the United Kingdom will need to be connected via the international operator. If overseas please ring + 44 1452 72 6920
By Email:
callcentre@gloucestershire.police.uk
By post:
Gloucestershire Constabulary, County Police Headquarters, No. 1 Waterwells, Waterwells Drive, Quedgeley, Gloucester, GL2 2AN
Click the image below to download the pdf map of directions to Constabulary Headquarters.
Click the name of the Police Station, with dedicated receptions, to view more information
All reception services will be closed on Bank Holidays with the exception of Cheltenham, Gloucester and Stroud, which will be open as per the hours indicated for that station.
Station | Mon to Thurs | Friday | Saturday | Sunday |
| Gloucester | 0800 to 2000 | 0800 to 2000 | 0800 to 2000 | 0800 to 2000 |
| Cheltenham | 0800 to 2200 | 0800 to 2400 | 0800 to 2400 | 0800 - 2000 |
| Stroud | 0800 to 2000 | 0800 to 2000 | 0900 to 1700 | 0900 - 1700 |
| Coleford | 0800 to 1800 | 0800 to 1800 | 0900 to 1700 | closed |
| Cirencester | 0900 to 1700 | 0900 to 1700 | 0900 to 1700 | closed |
| Tewkesbury | 0900 to 1700 | 0900 to 1700 | 0900 to 1700 | closed |
| Stow | 0830 to 1630 | 0830 to 1630 | closed | closed |
MMS - Sending Pictures via Text Message to the Constabulary
We now have the facility to receive static 'pictures' captured on Mobile phones via a dedicated number (Receipt of moving Video is NOT currently available). It is important to note that specific legislation relates to this kind of material e.g., Right to a private life under Human Rights Act. And there are strict guidelines for the police to adhere in relation to such material.
Where you may have something of evidential value captured as an image on a mobile phone then please make a police call taker aware, or police personnel who are in attendance at the scene. You will then be provided with a dedicated number on which to send any such images to the police. To ensure this service is not abused we will create a specific incident related to that material and this may require taking a small amount of detail from the caller.
Note that it costs 40p to send an image via this text system.
In forwarding any image(s) to Gloucestershire Constabulary you are expressing agreement to assign to us copyright in the image to enable us to store, reproduce or publish the image as we consider necessary or desirable.
Crimestoppers 0800 555 111
Scores of people have been arrested in Gloucestershire thanks to information received from the public calling the Crimestoppers hotline number 0800 555 111. Information on suspected burglars, drug dealers and car thieves have been passed to police in this way. If you have information about ANY crime, phone 0800 555 111.
- Your call is free
- You do not have to give your name
- You may receive a reward
Click here for further information on Gloucestershire Crimestoppers
Arson Task Force
To report abandoned vehicles contact the Arson Task Force Helpline on:
0800 180 41 40
E-mail callcentre@gloucestershire.police.uk
Your e-mail will be acknowledged.
Please do not use in emergencies.
Alternative Non-Emergency number for contact with Gloucestershire Constabulary:
As an alternative to the single non-emergency number (101) - You can contact the Constabulary on 01452 726920. This number delivers to the Constabulary switchboard, in our Call Centre.
Contacting Gloucestershire Constabulary from abroad
To contact Gloucestershire Constabulary from abroad please use the following phone number: +44 1452 72 6920
(Our non-emergency number: 101 can only be used within the UK)
Please click the following links to provide feedback or for further information:
Contact the Police and Crime Commissioner