Contact Us

By telephone

Please note: Calls to our Force Control Room may be recorded for police purposes

Gloucestershire Constabulary answers the majority of your calls at our county call centre. However, it will still be your local officers who respond to reported incidents. Our operators will offer an immediate service or connect you to the most appropriate department to deal with your call.

999 = Emergency

Please only use 999 to report emergency situations. There is a helpful mnemonic to remember when to use 999:

  • Phone 999 only if:
  • Offenders are nearby
  • Life is at risk
  • Injury is caused or threatened
  • Crime or disorder is in progress
  • Emergency situations

Gloucestershire Constabulary receives around 72,000 999 calls each year and aims to answer these emergency calls as quickly as possible. 

When its less urgent than 999 ring 101 101 = Non-emergency

101 is our easy to remember 24-hour number for non-emergency crime and anti-social behaviour issues as well as general enquiries.

Calls to 101 will cost 15p per call, irrespective of how long the call lasts and applies to landlines and mobile phones.

To contact us from outside Gloucestershire, or where 101 is unobtainable, please ring 01452 726920

Please note that our non-emergency number can only be used from within the United Kingdom as a direct dial number. Callers from outside the United Kingdom will need to be connected via the international operator. If overseas please ring + 44 1452 72 6920

Alternatively should you wish to email us regarding any non-emergency matters please do so here: 101@gloucestershire.police.uk (Please ensure that your email has included, your name & address and postcode, along with a contact telephone number, as this will assist us in providing the best possible customer service) 

By Email:

Force.ControlRoom@gloucestershire.pnn.police.uk

By SMS (Text Messaging)

http://www.gloucestershire.police.uk/contactus/SMS%20Texting/item15707.html

By post:

Gloucestershire Constabulary, County Police Headquarters, No. 1 Waterwells, Waterwells Drive, Quedgeley, Gloucester, GL2 2AN

Headquarters Waterwells Building

Click the image below to download the pdf map of directions to Constabulary Headquarters.

Click the name of the Police Station, with dedicated receptions, to view more information

All reception services will be closed on Bank Holidays with the exception of Cheltenham, Gloucester and Stroud, which will be open as per the hours indicated for that station.

Station

Mon to Thurs

Friday

Saturday

Sunday

Gloucester 0800 to 20000800 to 20000800 to 20000800 to 2000
Cheltenham 0800 to 22000800 to 24000800 to 24000800 - 2000
Stroud 0800 to 20000800 to 20000900 to 17000900 - 1700
Coleford 0800 to 18000800 to 18000900 to 1700closed
Cirencester 0900 to 17000900 to 17000900 to 1700closed
Tewkesbury 0830 to 17000830 to 16000900 to 1700closed
Stow 0830 to 16300830 to 1630closedclosed

MMS - Sending Pictures via Text Message to the Constabulary

We now have the facility to receive static 'pictures' captured on Mobile phones via a dedicated number (Receipt of moving Video is NOT currently available). It is important to note that specific legislation relates to this kind of material e.g., Right to a private life under Human Rights Act. And there are strict guidelines for the police to adhere in relation to such material.

Where you may have something of evidential value captured as an image on a mobile phone then please make a police call taker aware, or police personnel who are in attendance at the scene. You will then be provided with a dedicated number on which to send any such images to the police. To ensure this service is not abused we will create a specific incident related to that material and this may require taking a small amount of detail from the caller.

Note that it costs 40p to send an image via this text system.

In forwarding any image(s) to Gloucestershire Constabulary you are expressing agreement to assign to us copyright in the image to enable us to store, reproduce or publish the image as we consider necessary or desirable.

Crimestoppers 0800 555 111

Crimestoppers 0800 555 111Scores of people have been arrested in Gloucestershire thanks to information received from the public calling the Crimestoppers hotline number 0800 555 111. Information on suspected burglars, drug dealers and car thieves have been passed to police in this way. If you have information about ANY crime, phone 0800 555 111.

  • Your call is free
  • You do not have to give your name
  • You may receive a reward

Click here for further information on Gloucestershire Crimestoppers

Arson Task Force

To report abandoned vehicles contact the Arson Task Force Helpline on:
0800 180 41 40

E-mail Force.ControlRoom@gloucestershire.pnn.police.uk
Your e-mail will be acknowledged.

Please do not use in emergencies.

Alternative Non-Emergency number for contact with Gloucestershire Constabulary:

As an alternative to the single non-emergency number (101) - You can contact the Constabulary on 01452 726920. This number delivers to the Constabulary switchboard, in our Force Control Room.

Contacting Gloucestershire Constabulary from abroad

To contact Gloucestershire Constabulary from abroad please use the following phone number: +44 1452 72 6920


(Our non-emergency number: 101 can only be used within the UK)

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Force Control Room

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