101 New Non Emergency Number
How it works
- Calls from landlines and mobile networks cost 15 pence per call, no matter what time of day you call or how long you are on the phone.
- 101 is available 24 hours a day.
- When you call 101, you’ll be able to speak to the police force control room of your local police force.
- When you call 101, we will act on the information we receive.
- 101 should only be used for non emergencies, using 999 inappropriately when it is not an emergency will not get your issue dealt with any quicker and is likely to put lives in danger.
- Deaf, hard of hearing or speech impaired callers can use text relay on 18001 101.
- Deaf, hard of hearing, speech impaired or any other callers wishing to do so, can also make use of the SMS text service for both emergency and non-emergency issues. These are both registered services and registration can be done via the this page.
What do I use 101 for?
101 is now the main number to call your local police, when it’s less urgent than 999.
Call 101 to report crime and other concerns that do not require an emergency response.
For example:
- If your car has been stolen
- If your property has been damaged
- Where you suspect drug use or dealing
- If you want to report a minor traffic collision
- If you want to give the police information about crime in your area
You can call 101 if you wish to be put in contact with your local police officer.
When to ring 999
In an emergency always call 999 when you need an immediate response
- When a crime is in progress
- Someone suspected of a crime is nearby
- When there is danger to life
- When violence is being used or threatened