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Cheltenham Town Centre Safer Community Team

Andrew Miller

PS Andrew Miller

Cheltenham Town Centre station photo

Our Local Policing Pledge to you:

Our local pledge to you is to supply you with your local community policing team contacts, dates of your next neighbourhood policing meetings, details of your local priorities and the work being carried out towards those priorities. Our commitment for SCT staff is to spend 80% of their time visibly working in your neighbourhood, tackling your priorities. If you want to know how you can contribute to the priority settings and other work within your neighbourhood, please use the form on the Contact us tab at the top of your Safer Community Team's homepage. To access crime statistics for your SCT view our crimemapper website.

Click here to access Gloucestershire Constabulary's Policing Pledge.

Priorities

  • Area:Fairview
  • Priority:Dwelling burglaries Hales Road, Hewlett Road and Fairview Road
  • Action:
    • Reducing instances of dwelling burglaries in the area
    • Provide crime prevention advice to residents with a combination of crime prevention leaflet drops and crime prevention surveys.
    • Find residents on Hales Road who would be willing to set up Neighbourhood Watch in the road.
  •  
  • Area:Lansdown
  • Priority:Anti-Social Behaviour In Lansdown
  • Action:

    focussing on :-

    • Extra patrols.
    • Reducing Anti/social behaviour.
    • Working with the Borough Council to improve the facilities and ensure a safe and secure environment.
  •  
  • Area:Town Centre
  • Priority:Theft of Pedal Cycles
  • Action:

    - focussing on :-

    • Crime prevention advice
    • Cycle coding
    • Recovery of Stolen Pedal Cycles
    • Cycling regulations
  •  
  • Area:Town Centre
  • Priority:Anti-Social Behaviour - The Brewery Complex
  • Action:

    focussing on :-

    • Extra patrols
    • Working with security to ensure a safe and sociable venue
    • Disperse large groups of youths
    • Reducing Anti-Social Behaviour
  •  
If you have questions about these issues, or have information regarding a possible solution to these problems, please use the form on the Contact us tab at the top of your Safer Community Team's homepage to tell us how you can help, how we can contact you, or what we should prioritise and why.

Meet the team

Andrew Miller

PS 836
Andrew Miller

Mark Love Council Funded Officer

PC 1705
Mark Love Council Funded Officer

Suzy Griffin Council Funded Officer

PC 1755
Suzy Griffin Council Funded Officer

Lynda Price

PCSO 9092
Lynda Price

Steven Benbow

PCSO 9127
Steven Benbow

Kim Graham

PCSO 9091
Kim Graham

Trevor May

PCSO 9071
Trevor May

Saeed Motala

PCSO 9197
Saeed Motala

Sue Greenwood

PCSO 9229
Sue Greenwood

James Holyoake

PCSO 9226
James Holyoake

Rachel Hopton

PCSO 9145
Rachel Hopton

Lorraine Tatnell

PCSO 9237
Lorraine Tatnell

Team Members

Inspector 658 Roberts

PS 836 Miller 

PC 1705 Love - Council Funded Officer

PC 1755 Griffin - Council Funded Officer

PC 1888 Gibbs - Council Funded Officer

PC 1786 Goodenough - Council Funded Officer

Ruth Leven (INA support Officer)

TOWN CENTRE AREA - PCSO 49092 Price

PCSO 49197 Motala

PCSO 49226 Holyoake

PCSO 49229 Greenwood

PCSO 49237 Tatnell

LANSDOWN AREA - PCSO 49071 May

PCSO 49145 Hopton

FAIRVIEW AREA -PCSO 49091 Graham

PCSO 49127 Benbow

SANDFORD AREA - PCSO 49229 Greenwood

Inspector Jon Roberts

Jon joined Gloucestershire Constabulary in 1995 and has worked in Cheltenham Division for the past 11 years. Since arriving in Cheltenham he has performed a number of roles including spells on Operation Gemini, the Racist Incident Team and latterly as a Detective Sergeant on CID, the Divisional Drugs Unit and Operation Lantern. His appointment as the Cheltenham Town Centre Inspector in January 2009 is somewhat of a 'homecoming' having worked in the INA as a PC for three years on arriving in the Division.

PS Andrew Miller

I’ve been a police officer in Gloucestershire for over 8 years, initially based in Churchdown before moving to Cheltenham Town Centre INA in 2002. I was promoted to Sergeant in May 2007 and remained on the INA as the Divisional Response Sergeant until August 2009. At the beginning of August I became responsible for the Safer Community Team at the Town Centre INA and now work alongside 4 Police Constables and 9 Police Community Support Officers. The PC’s are funded directly by Gloucestershire County Council and this means they are additional to the budgeted staffing levels for Gloucestershire Police. Therefore their duty time can be spent dedicated to the INA.

As part of my role I will be tasking these officers with proactively engaging with the residents of their respective communities, so if you see any of us please come and say hello and discuss what you would like us to be doing in your area or, if its more convenient, please complete the form at the bottom of this page and we will contact you as soon as possible.
We work very closely with other agencies to deliver services to our communities and we endeavour to ensure that we are as accessible as possible to these residents. I can be contacted on Tel No. 0845 090 1234 or by e-mail at andrew.miller@gloucestershire.police.uk

PC Mark Love

I have been a Police Officer for 6 years and have spent my entire career at Cheltenham Town Centre. I became a Town Centre Beat Officer 4 years ago and in January 2006 the Town Centre Safer Community Team was formed to which I became apart of, working alongside 9 PCSO’s. My role consists of briefing the PCSO’s on a daily basis and allocating them work that benefits the Officers and the community of Cheltenham Town Centre.

Being a Council Funded Officer allows me to dedicate the majority of my time to serving the community and dealing with problems and issues that affect the community. 

Most of my day is spent doing foot patrol enabling me to build good relationships with the local community, including the retail and licensed premises. I also work closely with other partnership agencies in order to resolve any issues.

For the second year running I have been involved with the PCSO’s in teaching tag rugby to years 5 & 6 at St Gregory’s School. This enables us to build good and valuable relationships with young children, whereby through sport we can also deliver the message of personal safety.

PC Suzy Griffin

I have been a Police Officer for 6 years and have been part of the Safer Community Team since May 2008. I am enjoying my role and doing what I can to improve the quality of life for the people within the Town Centre community. I am involved in Daysafe which is a Town Centre group for local retailers to get together to help tackle shoplifting.

I have also carried out visits to our local Primary Schools with PCSO Benbow, we do a mixture of talks and activities with the children, to build up a trust with the Police and to make us more approachable when they see is in public. I hope to do even more school visits & projects in the future, due to their popularity with the children.

Overall I feel lucky to be working in such a lively and vibrant area and I hope those who see me when I’m out on patrol will come up and speak to me.

PC Amy Gibbs

Amy has been based in Cheltenham Town Centre for nearly five years, during this time she has built up a vast knowledge of the town.  Her experience will be a great benefit to the team, sharing her thoughts and bringing new ideas with her. Amy will work alongside the three other council funded officers and the nine PCSO’s at the Town.  Amy will also take a lead role within Operation Zero.  Operation Zero is mainly a plain clothes operation, dealing with anti-social behaviour and drug crimes around the town. 

PC Simon Goodenough

Simon has been based in Cheltenham Town Centre for nearly six years. During this time he has built up a vast knowledge of the town as a response officer and acting sergeant.   Simon will be working alongside Amy Gibbs and will be involved in several proactive operations dealing with issues affecting the Town Centre community. Simon will also work alongside the three other council funded officers and the nine PCSO’s at the Town.  

Monthly News

Cheltenham SCT Targets Troublemakers at the Brewery

Officers from the SCT are cracking down on anti-social behaviour at the Brewery site and the surrounding area - to find out more read the full story here

Town Centre Police Get Tough On Zig Zag Parking

The Cheltenham Town Centre’s Safer Community Team are starting an operation to stop people parking on white zig zag lines. The operation follows complaints from shoppers and local businesses that motorists are parking on these lines on the lower High Street. For more information about the operation click here .

Latest Cheltenham Town Centre Community Newsletter

Thumbnail of the SCT Newsletters

Our latest Community Policing newsletter has just been printed and will be delivered. It is designed to provide you with details about your Safer Community Team and keep you updated about what we are doing to reduce crime and disorder and promote safety in Gloucestershire.

This edition reinforces the Constabulary’s commitment to the Policing Pledge – our contract with the public that outlines the standard of service you can expect from us.

These newsletters will be available at key locations within your community. If you require a copy please speak to your Safer Community Team who will ensure you receive one or where you can collect one. To view your Communities newsletter online please click here.To view your Communities newsletter online please click here.

Cheltenham Town Centre PCCM report – 26/1/10

As you will appreciate the last quarter has been a very busy period for the Town Centre especially with all the issues related to the Festive period and the crime associated with the day and night-time economies.

Hopefully most of you will have become well aware of the crime prevention work that the Safer Community Team (SCT) did in the build up to Christmas, most notably with the press coverage surrounding our ‘jingle bells’ campaign. Initially this was targeted at the elderly and vulnerable who were falling victim to purse thefts during the busy shopping periods. However it was soon apparent that this ‘gimmick’ and the PR it received was also relevant to the thefts associated with our pubs and clubs which have seen a gradual growth in the theft of handbags, purses and in particular mobile phones. As you will appreciate this is a difficult area of our business to police as it is largely due to the irresponsible actions of  owners who will often leave coats and bags unattended. In crime terms this type of offence now represents roughly a quarter of the Town’s crime. Sadly this inability to secure ones possessions also extends to some of the Town’s residents who are still leaving the doors and windows to their properties open or unlocked and are still falling victim to burglaries where car keys, laptops and handbags are left on display. The Division is continuing its efforts to tackle this problem and the SCT is working hard to raise the profile of this issue most notably with a recent event at Cheltenham Cricket Club to highlight potential crime prevention strategies around the club’s grounds.

From a performance perspective the INA has maintained its position as the top performing INA in terms of detections with a YTD figure of 40%. This figure has been achieved with a continued effort to support staff in terms of their investigations to ensure that our victims are given the best possible service in line with the victim code and the Policing Pledge. Notably the INA has seen an increase in detections of nearly 87 crimes or nearly 9% compared to the same period last year. This is even more significant when you consider that the INA has seen a 6.7% fall in crime or in other words 193 crimes. Apart from burglary and drug crime these reductions have been achieved in every other area of crime, most notably violence and damage, which are typically linked to the fear of crime, which unfortunately still undermines the positive steps we are taking.

Again, whilst I accept that detections are not a true reflection of customer satisfaction or public confidence it is an outcome of the processes we have put in place to improve our customer service. And where poor feedback is received in the surveys that are now regularly conducted by the Constabulary we will address it on every occasion to make our staff aware of the impact of their actions on every individual who feels that we have failed them in some way.

Dispersal Order

As most of the ‘regulars’ to our PCCM’s will be aware parts of the Town have recently been the subject of a Dispersal Order (DO) the results of which I am now in a position to give you.

As most of you know in the autumn of 2008 Cheltenham Town Centre, and in particular the High Street ‘corridor’ experienced a marked increase in anti-social behaviour. The vast majority of these incidents were committed by a group of some 20-30 youths who tended to congregate around the town’s fast food outlets and intimidate employees, customers and the public generally. By December research suggested that these youths were using social networking sites to organise and then celebrate their behaviour.

As a consequence of this increased activity the Town Centre’s Safer Community Team used a variety of tactics to deter, displace and pro actively manage this problem. However this met with limited success. As a direct result consideration was given to the implementation of a Dispersal Zone.

In March 2009 a draft of the order was prepared and following a period of consultation and negotiation with Cheltenham Borough Council and Youth Services it was authorised to begin on 22nd May 2009.

To support the Order a ‘protocol’ was agreed to dictate who could impose the Order and how individuals would be dealt with depending on the nature and frequency of their behaviour. Diversionary measures were also put in place to ensure that Youth Services supported those youths who became involved in this process.

Authorisation for the Dispersal Order ended on 21st November 2009 with the following results:-

 INA Incidents of Youth ASB Dispersal Zone Youth
1/10/08 - 21/05/09 143121
22/05/09 - 21/11/09 (DO Period) 8031
RESULTS Down 63 (44%) Down 90 (74%)

In terms of the fast food outlets that were experiencing the majority of the problems the results were as follows:-

 1/10/08 - 21/05/09 22/05/09 - 21/11/09
McDonalds504 (Down 92%)
Burger King101 (Down 90%)
Grosvenor Terrace Car Park41 (Down 75%)
St Mary's Churchyard101 (Down 90%)
High Street478 (Down 83%)
TOTAL 121 15 (Down 88%)

I’m sure you will agree that these are impressive results (albeit they are only statistics) but in terms of reductions in youth asb these figures are even more impressive when considering the Dispersal Order period covered the school summer holidays which traditionally sees a peak in this type of behaviour. An assessment of anti-social behaviour incidents in surrounding areas has shown it has not just been pushed out by this order.

Two other notable features of the order were firstly that its powers were never actually invoked due to the success of the ‘protocol’ and the diversionary measures that were used to support this; and secondly the success of one of the ‘ringleaders’ in gaining a Certificate of Achievement from Youth Services as a consequence of these measures.

Overall this process has been deemed to be a great success and early indications would suggest that despite the end of the order the problem has now been dealt with.

It is my hope that the order which was used in Cheltenham and the process surrounding it will be used as a model for others to follow and once again I would like to thank my SCT and in particular PCSO Lynda Price for all the work that went into this.

Despite these efforts we are still experiencing the odd problem, most notably on Sundays around The Brewery site, which is seeing an influx of youths from outside the County. However Lynda is already putting measures in place to tackle this and I am confident this will be resolved over the coming weeks.

Police Urge Couple To Come Forward

Whetherspoons CCTV ImageThursday February 4, 2010

A CCTV image of a couple who may have witnessed an incident of violent disorder in a Cheltenham pub has been released in the hope that it will encourage them to come forward.

The disorder took place at around 5.20pm on Saturday February 7 2009 at the Moon Under the Water public house on Bath Road.

Following the incident Gloucestershire Police have carried out a thorough investigation and 17 people have been charged with offences, eight of which have pleaded guilty to violent disorder, assault of police and possession of class A drugs.

One of the men has also been charged with grievous bodily harm as a bystander, a local man, suffered a broken jaw broken in the incident.

Despite numerous attempts to identify this couple, who were in the pub at the time of the incident, they have not yet been located.

Detective Sergeant Steve Edwards made an appeal for the couple to come forward, he said; “This couple were known to be regular customers at the pub on Saturday afternoons and we think there’s a very good chance they witnessed the assault.

“We’ve followed many lines of enquiry to identify them but unfortunately they have still not been located and as such we’re turning to the public for their help.”

The couple, or anyone who recognises them, are asked to contact DS Steve Edwards at Gloucestershire Constabulary on 0845 090 1234.

Safer Community Team Report - PS Andrew Miller

 Sarg MillerFirstly may I say Happy New Year to everyone, I hope you all had a merry (crime free) festive period and are now set for the months ahead.

Since joining the Cheltenham Town Centre Safer Community Team (SCT) in August we have been kept extremely busy. In the last quarter of 2009 along we have run numerous operations and activities to educate children and adults alike, as well as proactive operations targeting seasonal crime trends such as retail theft and theft of personal belongings.

Operation Key, which ran throughout December, targeted both these problems and was seen as a great success by the team. Uniformed and plain clothed officers patrolled the town centre targeting known criminals and thefts offences. As a result of this operation 14 people were arrested, 21 were stop and searched and 21 offences were detected, leading from theft and fraud to breaching court bail conditions.

Another part of Operation Key was helping members of the public with crime prevention. Our PCSO’s worked tirelessly speaking to people in the town and handing out crime prevention information packs, which included the now famous jingle bells as seen on the local news! It is hoped that these bells will be placed onto purses to alert the owner to the fact that someone is trying to steal it from their handbags.

Unfortunately over the festive period the theft of personal belongings, especially from handbags whilst in pubs and nightclubs, has seen an increase. We as an SCT are particularly disappointed in this, as we have tried hard to educate people as to the role they can take to prevent such crimes. Please can I take this opportunity to urge you to look after your possessions whilst you are out, do not leave them unattended as it could leave you without your money, mobile phone and bankcards.  

Other operations we have been involved in have also been a great success. In the town centre community PSCO Sue Greenwood has been working closely with the Council in helping the homeless start to build a future for themselves by selling the Big Issue instead of begging, this has reduced the number of complaints we have received about the problem as well as being very popular with the majority of the homeless people we have spoken to.

Back in October we also ran a operation targeting the sale of alcohol to under age youths by local off licences and shops. I am pleased to say that none of these outlets sold alcohol to our teenage volunteers and therefore we achieved a 100% pass rate. We will continue to run these operations periodically in an attempt to curb the sale of alcohol to those who are underage, for their safety and to reduce the anti social behaviour that it can bring.

In Lansdown PSCO‘s Trevor May and Rachel Hopton have helped target the problem of thefts from vehicles, parked in the area, by a combination of proactive patrols and education. Numerous letters were written and sent to owners of vehicles that had property on show and were therefore easy targets for thieves. This had the desired effect and in August (a usually busy month for this offence) we had no crimes of this nature reported in the Lansdown area.

In Fairview PCSO’s Kim Graham and Steve Benbow have also been busy. They have worked hard with residents and the Council to reduce the anti social behaviour that was occurring around ABC Park and are both now setting their sights on combating domestic burglaries in the area.

As part of our work the SCT will be conducting crime prevention walks and surveys of areas where we are seeing an increase in offences. These walks will only be successful if you help us help you, if you are invited to one by the SCT please come along and talk to us as we have your best interests at heart.

We have had success in targeting offenders and suspects for domestic burglaries, however these offences continue. As we have said on many occasions, many burglary offences are preventable if the householder leaves their property secure. On too many occasions we are seeing burglaries of properties that were left open and insecure. Please remember it only takes a moment to check your doors and windows are secure.

It is not all bad news; crime in Cheltenham town centre is down on last year and violent crime has seen a decline of over 13.2%. This will hopefully decrease further with the introduction of street pastors helping us at our busiest times. Further details of our crime statistics can be found on Inspector Roberts’ monthly reports, which can be found on the Cheltenham town centre neighbourhood policing website.

Our SCT has also recently attempted to increase the number of Neighbourhood Watch schemes running on our policing area. These schemes are a great help to us in reducing crime and disorder, not only do they allow us to talk to more members of the public they also get neighbours and members of the public talking to each other!

If you would like to become a member of a current scheme, or even better, run a Neighbourhood Watch scheme in your street please get in touch via the SCT website, or my email below, and we will explain all you need to know.

The area of Cheltenham is still a very safe place to live and we encourage you to regularly check our webpage and local newsletters for all our good news and local policing initiatives.

I can promise you that we are doing all we can to reduce crime, but with your help we can reduce it further. Please make sure that you take basic crime prevention seriously, close and lock all doors and windows, do not leave valuables in sight, if you are out make your house look as though you are in by leaving a light on a timer switch or a radio on and look after your belongings when you are out and about. Taking these basic steps may be the difference between your valuables being taken or not.

I would welcome any feedback on how you feel about policing in your area and what issues you are experiencing, feel free to email me to discuss your concerns at Andrew.Miller@gloucestershire.police.uk.

Also please feel free to pick up one of our new Community Newsletters, which are distributed quarterly at numerous public locations in the town centre, to see what we are doing to support you and your community. 

Regards,

PS 836 Andrew Miller

Cheltenham Officers Get Fundraising For Colleague’s Child

 Acorns photoPolice in Cheltenham have been supporting one of their colleagues by raising money for Acorns Children’s Hospice.The hospice cares for children and young people who have life limiting and life threatening conditions across the heart of England.

Officers decided to focus their efforts on this particular charity as one of their colleagues has first hand experience of the wonderful facilities the hospice has to offer.

In June last year over 40 officers and staff took park in the Acorns Children’s Hospice fun run to raise money.

Their latest venture was to hold a raffle at Christmas.

Staff from Cheltenham Town Centre contacted local shops and businesses to see if they would be willing to donate prizes for the draw.

Cavendish House, Venture, Karate World, Debenhams, Dakota, Liquid, Ann Summers and Thorntons all made donations.

They raised over £215, which thanks to a company called Konfidence, which is based in Cornwall, can be spent on floatation jackets and other items for the pool.

They offered the jackets at trade prices so a full range of sizes can be purchased.

Olivia was born in April 2008 and was rushed into hospital in June 2008 suffering with severe epileptic fits.

She has been diagnosed with a number of very complex conditions but as a result will not survive.

Her mum PC Anita Barlow and her dad PC Phill Collins are both serving police officers with Gloucestershire Constabulary.

PC Anita Barlow is based in Cheltenham and says her colleagues’ support has been astounding: “We have been so incredibly touched by everyone’s desire to do all they can to help Olivia.

“I find it difficult to find the words to thank them as it is such an emotional situation.”

The floatation jackets should give those children who use the hydrotherapy pool more freedom during their visit.

PC Barlow added; “Just giving the ability to someone like my Olivia, to have enjoyment out of a world of suffering and pain should be something my colleagues, the local businesses and Konfidence should all be proud of.

“The gift of the floatation jackets will be enjoyed by all that use the services at Acorns hydrotherapy pool.

“My daughter is severely disabled and the hydrotherapy pool is a lifeline for us.

“Olivia has no muscle tone and the water helps to stop tightening in the muscles and ligaments and to stop bed sores.”

For further information on the Acorns Children’s Hospice you can visit their website at www.acorns.org.uk or you can call 01564 825000.

Introducing Your Local Policing Team PCSO Kim Graham

 Kim GrahamPolice officers and Police Community Support Officers (PCSO's) from across the Cheltenham area are keen to encourage the public to get to know who their local policing team are.

Based at your local Police station, and staffed by Police Officers and PCSO's, Safer Community Teams (SCT's) are dedicated to working with the community and local agencies to introduce new ways of tackling crime and anti-social behaviour. They also provide high-visibility policing in local areas as well as being a first point of contact for local residents with non emergency issues.

To encourage residents to familiarise themselves with their local policing team officers from the Cheltenham Town Centre SCT would like to introduce themselves to you over the next few weeks, as well as letting you know how you can contact them.

Kim Graham has been serving as a PCSO based in the Cheltenham Town Centre SCT since joining Gloucestershire Constabulary in October 2005
As a qualified tutor Kim has been responsible for tutoring two other PCSO’s in the early stages of their career.

 Kim on bikeHe said, “I am the lead PCSO for the Fairview area working alongside PCSO Steve Benbow.

“During my time as a PCSO I have seen many changes to the way we work, and the role of a PCSO continues to evolve. The focus now is on Community Policing, hence the introduction of Safer Community Teams across each Inspector Neighbourhood Area (INA), and as a result we are constantly looking for ways in which to engage with the community.

“It is important for us to keep in contact with the residents in our area, and to assist in any way that we can to improve peoples quality of life. In order to do this we carry out regular foot patrols in Fairview talking with local residents and organisations. We also give the residents an opportunity to meet us and discuss any problems they have with us at the Police Information Points (PIP's) at the London Road Café, One Stop Shop on Fairview Road and Holy Trinity School. This gives residents the opportunity to speak with local officers away from the environment of a police station.

“One my key responsibilities is bicycle crime. As a keen cyclist myself  I have taken an interest in both theft prevention and detection of cycle crime within the INA, and have close links with all of the Cheltenham Town Centre cycle shops where people are given the opportunity to register themselves with the National Mobile Property Register ( NMPR) and get advice regarding cycle security."

For more information regarding the NMPR please click on the following link: http://www.gloucestershire.police.uk/Crime%20Reduction/Property%20Security/item13384.html

"I also deal with recovered cycles and trying to trace there owners, working closely with our property department. We encourage people to keep as much detail of their cycles as possible to allow us to identify them should they be stolen," added PCSO Graham. 
“I like to think that my work within the INA can make a difference to peoples lives and help to make them feel safe within their community.”

You can contact the SCT in the following ways:-
Telephone:
0845 090 1234 and ask for Cheltenham Town Centre SCT

Via Post: Cheltenham Town Centre SCT, Talbot House
Lansdown Rd, Cheltenham, GL51 6QT
Or by email here to CheltTownCentre-SCT@gloucestershire.police.uk

Inspectors Monthly Report

Firstly, a Happy New Year to all INA website users, the second most visited INA site in the County!

As always Christmas proved to be a difficult month in terms of policing, and as far as crime was concerned this was largely down to the increases in theft, particularly around the night-time economy. Despite the crime prevention efforts of the SCT, which raised awareness about the theft of unattended mobile phones and purses, the message clearly failed to get through to a number of people out in the town who were victim of these thefts largely due to their inability to look after their own valuables.

Another disappointing feature of the festive period was the continued misrepresentation by local media around alcohol related violence and the anti-social behaviour associated with the night-time economy of the Town Centre. Whilst I accept that the public’s perception of this issue is the overriding factor, this perception is not borne out by the facts, which clearly indicate that but for dwelling burglaries all crime has been the subject of reductions in the last 12 months.

Of these, the reductions around violence stand out, with the Town Centre showing a drop of 13.23% for the year (1/4/9 to 31/12/9) compared to 2008. This equates to 95 less victims.

Despite these falls the new processes we have introduced in the town in terms of our crime investigation has meant that there have only been five less detections (putting the offenders before the courts) a significant ‘swing’ in terms of dealing with these types of offences positively and by far the best overall figures in the County.

Clearly there is still a great amount of work to be done to change the erroneous perception that exists but it is hoped that with continued efforts around crime reduction, a consistently high level of service and care to our victims of crime and the introduction of new initiatives such as Street Pastors, the rtown will not only continue to be a safe place to visit, it will also be seen to be.

For my part I have now been in post for 12 months and can honestly say it has been one of the most enjoyable and rewarding roles I have had since I joined the police in 1995.

Two factors that have contributed greatly to this have been the enthusiastic and supportive staff I have had the pleasure to manage, as well as the assistance and advice of some key individuals in local government, local residents and business.

Already 2010 is shaping up to be an exciting year for the town in policing terms and the next two months will see a number of proactive operations to tackle crime and disorder…..watch this space!

Regards

Jon Roberts

Town Centre Inspector

Police And The Brewery Work Together

Officers from the Cheltenham Town Centre Police Safer Community Team (SCT) and staff at the Brewery are working together to ensure the popular retail and leisure centre remains a safe environment for the whole family.

Local Police Community Support Officers (PCSOs) and security staff at The Brewery regularly talk to those visiting the area in order to monitor potential concerns and a plan has also been created to address any issues that arise.

The plan was created by the local policing team in collaboration with staff at The Brewery and will further strengthen the partnership between the two whilst offering reassurance to those enjoying the many activities The Brewery has to offer.

PCSO Saeed Motala said, “We are working closely with security staff at the Brewery and as a result of this plan we will provide additional patrols in the area at key times.

“We believe that it is a result of this preventative strategy that we do not receive many reports of incidents of anti social behaviour at The Brewery. These additional patrols will offer reassurance to those using the area and will help to prevent any anti-social behaviour from happening.

“We certainly don’t want to discourage anyone from using the facilities and meeting friends there, but we do expect everyone to behave in an appropriate manner and not to disrupt other people enjoying themselves. Any such behaviour would be dealt with immediately.”

Owen Acland, Operations Manager at the Brewery said, “We have a close working relationship with the local policing team and we hope that providing these additional patrols, by both the police and our security staff, will help reassure the public that we are keen to keep the Brewery a nice, safe place for the whole family to shop, eat and be entertained.

“If anyone should experience any form of anti-social behaviour in the area, please report it either to Brewery staff or to the Police so that it can be dealt with appropriately.”

Cheltenham SCT - Police Tackle Burglaries

burg pic

Officers from the Cheltenham Town Centre  Safer Community Team (SCT), which covers the Town Centre, Lansdown and Fairview communities, are cracking down on burglaries in the area following a number of reports from residents in the neighbourhood.

Police have arrested a number of people in connection with these offences, and investigations are continuing, but they are eager to encourage residents to follow crime prevention advice to minimise the risk of becoming a victim.

PC Mark LOVE from the SCT said, “By remaining vigilant and reporting any suspicious activityin your local area to the police and through the use of Neighbourhood Watch schemes we can help combat crime together and make Cheltenham a safe place to live. If you’re not currently a member of your Neighbourhood Watch Scheme, then please consider joining it.”

neighbour watchDetails of your local neighbourhood Watch Scheme can be obtained from the Cheltenham co-ordinator, Jean White, on 01242 276256.

 

 

For further Crime Reduction advice please visit the Homesafe pages of this websitehome safe

 

 

Police Officers and Police Community Support Officers have increased their visible presence within the community and in addition covert police operations are on going within the Cheltenham and Tewkesbury areas to target such offences.

 To have a Crime Reduction Survey done on your home e-mail - kim.graham@gloucestershire.police.uk

Meet Your Local Policing Teams

Pip point poster 1

Police Community Support Officers (PCSOs) from the Cheltenham Town Centre Safer Community Team (SCT) will be at the Police Information Points (PIP) across Cheltenham at various times and dates throughout this month.  This enables members of the community the chance to ask any questions and discuss any local policing issues.  

PIPs are a two-way communication point between the Police and the public, which enable residents to keep themselves up to date with local Police initiatives and appeals by displaying posters, leaflets and information.

For more information on Police information Points in your area please click on your relevant community ward page below - 

Fairview - Click here

Town Centre - Click here

Lansdown - Click here

Parking Enforcement

Please be aware that Cheltenham Borough Council are now responsible for enforcing most parking offences.

In order to report a vehicle parked illegally please use the contact methods below: -

Tel - 01242 264114

E-mail - parking@cheltenham.gov.uk

 

Monthly Events

London Road Cafe - Police Information Point

Date: 12:00AM Saturday 06 March 2010

Address: London Road Cafe, London Road, Cheltenham

Description:

Saturday 6th March - London Road Cafe - PIP - 10:00 - 11:00 - PCSO Benbow & PCSO Graham.

St Andrews Church - Police Information Point

Date: 10:30AM Saturday 06 March 2010

Address: St Andrews Church, Montpellier Street, Cheltenham

Description:

Saturday 6th March - St Andrews Church - 10:30 - 11:30 - PCSO Holyoake & Councillor Driver

Fairview Neighbourhood Consultative Meeting

Date: 6:00PM Thursday 11 March 2010

Address: Cheltenham Cricket Club

Description:

  • address -

Bobby Bus - Outside HMV - High Street

Date: 1:00PM Saturday 13 March 2010

Address: Outside HMV - High Street - Cheltenham

Description:

Saturday 13th March - Bobby Bus - Outside HMV - High Street - 13:00 - 15:00 - PCSO Price & PCSO Greenwood.

Lansdown Public House - Police Information Point

Date: 2:00PM Monday 15 March 2010

Address: Lansdown Public House, Lansdown Road, Cheltenham

Description:

Monday 15th March - Lansdown Public House - PIP - 14:00 - 15:00 - PCSO May & PCSO Hopton

Beechwood Arcade - Police Information Point

Date: 12:00PM Friday 19 March 2010

Address: Beechwood Arcade, High Street, Cheltenham

Description:

Friday 19th March - Beechwood Arcade - PIP - 12:00 - 13:00 - PCSO Price

Cheltenham Town Centre Neighbourhood Consultative Meeting

Date: 11:00AM Wednesday 24 March 2010

Address: Cheltenham Municipal Offices

Description:

Waitrose - Police Information Point

Date: 12:00PM Wednesday 24 March 2010

Address: Waitrose - Cheltenham

Description:

Wednesday 24th March -  Waitrose - Police Information Point - 13:00 - 15:00 - PCSO Holyoake.

The Retreat Public House - Police Information Point

Date: 1:00PM Wednesday 24 March 2010

Address: The Retreat Public House, Suffolk Parade, Cheltenham

Description:

Wednesday 24th March - The Retreat Public House - PIP - 13:00 - 14:00 - PCSO Greenwood.

Holy Trinity School - Police Information Point 2

Date: 3:00PM Friday 26 March 2010

Address: Holy Trinity School - Cheltenham

Description:

Friday 26th March - Holy Trinity School  - PIP - 15:00 - 16:00 - PCSO Benbow & PCSO Graham.

Cheltenham Town Centre SCT: contact us

If you would like to find out when your named community officer(s) is/are next on duty, you can contact us on: 0845 090 1234

or use the form below and we will advise you. We would also like to hear your views.

  • What you would like to see from your local police?
  • Do you have any suggestions for methods that police could adopt?

Only give as much information as you'd like to, you do not have to include your name or any other personal details. If you do, your details will not be kept in a database or shared with any other organisation.


The form will be sent directly to the SCT >>>



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