Tackling Anti Social Behaviour - Project SOLACE

Project SOLACE

What is Project SOLACE?

Gloucester City Homes in partnership with Gloucestershire Constabulary and Gloucester City Council’s Community, Safety Partnership has set up a new service for tackling anti-social behaviour (ASB) in the City of Gloucester.

Project Solace is a multi-agency team consisting of 2 Officers from Gloucestershire Constabulary and an ASB Officer from Gloucester City Council whose sole purpose is to tackle high level ASB and prevent incidents of ASB within the private sector of the City.

The team is managed under the expertise of GCH’s ASB Team and works alongside the Local Policing Team to provide a service for residents who are experiencing ASB caused by people who live in private rented properties, own their own homes or where ASB is not specifically linked to a property and an area instead.

Project Solace will work with local communities and partner agencies such as the Police, Environmental Health and support services to reduce ASB through providing a holistic, effective and swift service.

What can Project SOLACE do to help?

Project SOLACE will:

• Offer advice and support to victims of anti-social behaviour
• Aim to deal with Anti-Social Behaviour cases quickly and effectively
• Work with Police Safer Community Teams and other local agencies to investigate cases thoroughly
• Keep victims and complainants informed throughout
• Advise you clearly of what action we are able to take, and how we need you to work with us to achieve it
• Work with perpetrators to modify their behaviour
• Make referrals to other agencies if you feel you need ongoing support.

How can I report anti-social behaviour?

If you are experiencing anti-social behaviour you can report it to  Project SOLACE  by completing the online reporting form

or:

Telephone:

0800 408 2000 (freephone) or 01452 530626 (normal call rates apply)

Fax:

01452 396599

Minicom:

01452 396161

Email:

asb.referrals@gloscityhomes.co.uk

Digital TV:

GCHTV on the Looking Local service on Sky, Virgin Media, Nintendo Wii and mobile phone

Text:

0778 148 2656

Respect Line:

0800 408 2000 (Out of Hours emergency number)

In person:

At our Southgate House Office or Matson One Stop Plus

You can also write to us at: Gloucester City Homes, Atlantic Suite, Southgate House, Southgate Street, Gloucester GL1 1UB.

If you have been threatened or have been a victim of a violent incident please report it to the Police immediately.